Privacy Policy

1. Introduction

LexpAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Account Information: Username, password, account preferences
• Professional Information: Job title, company size, industry
• Communication Data: Messages, feedback, support requests

2.2 Technical Information

We automatically collect certain technical information when you use our services:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, features used
• Cookies and Similar Technologies: Session data, preferences, analytics
• Log Data: Server logs, error reports, performance metrics

2.3 Industrial Data

For our AI automation services, we may collect:

• Operational Data: Machine performance metrics, sensor readings
• Process Data: Production parameters, quality metrics
• Analytics Data: Efficiency improvements, optimization results

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Providing and maintaining our AI automation services
• Processing transactions and managing accounts
• Delivering customer support and technical assistance
• Improving and optimizing our platform performance

3.2 Communication

• Sending service updates and notifications
• Responding to inquiries and support requests
• Providing marketing communications (with consent)
• Sharing important policy updates

3.3 Analytics and Improvement

• Analyzing usage patterns and trends
• Developing new features and services
• Conducting research and development
• Ensuring security and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Hosting and maintaining our infrastructure
• Processing payments and transactions
• Providing customer support services
• Conducting analytics and research

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or legal proceedings
• Protection of our rights and property
• Emergency situations involving public safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections outlined in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

5.1 Security Measures

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular security awareness training

5.2 Data Retention

We retain your information only for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Verify the accuracy of your information

6.2 Correction and Deletion

• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing

6.3 Marketing Communications

• Opt-out of marketing communications
• Manage your communication preferences
• Unsubscribe from email newsletters

6.4 Cookies and Tracking

• Manage cookie preferences through browser settings
• Opt-out of analytics tracking
• Control third-party tracking technologies

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers:

• Standard contractual clauses for data transfers
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Other appropriate safeguards as required by law

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.